Survey Results

Grants.gov is committed to monitoring and utilizing input from all individuals and organizations involved in this process. A number of market research efforts have been conducted since Grants.gov began, including in-depth interviews, focus groups and both qualitative and quantitative surveys. Links to these key reports and the summaries of the findings are provided below.

Customer Satisfaction Survey (Wave 4), February 2005

Customer Satisfaction Survey (Wave 3), October 2004

Customer Satisfaction Survey (Wave 2), September 2004

Customer Satisfaction Survey (Wave 1), May 2004

Baseline Quantitative Survey, October 2003

Apply Pilot Evaluation Survey, September 2003

Apply Pilot Focus Group Qualitative Findings, September 2003

Prototype Walkthrough Evaluation, June 2003

Prototype Walkthrough Questions and Answers, June 2003

Test of the Edges Evaluation, June 2003

Requirement Validation and Branding Focus Groups, May 2003

In-Depth Stakeholder Interviews and Workshops Qualitative Findings, March 2003