APPLICANT HELP

Grants.gov is committed to customer service and offers several different resources to help you navigate our website and the grant application process. As you proceed in pursuing grant opportunities, you will find:

Frequently Asked Questions
The most frequently asked questions for applicants about the Grants.gov process

Applicant’s User Guide
This document takes you through the entire process on Grants.gov

Glossary
A reference of definitions and terms used throughout the site

Contact Us
Information to contact Grants.gov directly for assistance or to comment

Also note these other aids to assist you once you have begun the application process:

Agency Instructions — These are specific application instructions and must be downloaded separately from the application package.

Application Package Cover Sheet Instructions — These are additional instructions to ease the process, and are located on the cover sheet of the application package.

Field-Level Instructions — A help button feature that provides specific information about each line of the application.

Please note that if you are on this site looking for information on government assistance programs or benefits to assist you as an individual, refer to GovBenefits.gov, the official government benefits website.

If you haven’t found what you need, using any of our customer support options, or would like to provide feedback on the site, contact us at support@grants.gov.

Grants.gov Contact Center Phone: 1-800-518-4726

The Contact Center hours of operation are Monday-Friday, 7 a.m. to 9 p.m., Eastern Standard Time.